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Vivian Pharmacy Ltd
95 Vivian Street
06 758 8263

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We Provide the following services:

•  Dispensing prescription medicines. Just bring in your prescription provided by your doctor, dentist, specialist or midwife.

•  We provide professional advice about the medicines that you have been prescribed.  We can also give you a MED-INFO leaflet to take away about your medicines.

•  We maintain a medication profile, keeping a list of all medicines you are taking in our files; and

• For your safety, we have an obligation to report any significant findings about your medicine to your prescriber - your doctor, dentist, specialist or midwife that wrote the prescription.                 
   This will be done in a confidential manner.

• Our pharmacists are happy to answer any query on medications and minor ailments either in person or over the phone.

• We have a pharmacist in the pharmacy at all times. The name of the pharmacist/s on duty will be displayed at the pharmacy.  We employ qualified technicians and a charge pharmacist always
   supervises our dispensing services.

• Please ask if you would like to discuss your medicines with our pharmacist and a private consulting room is available if required.

Waiting Times: 
We encourage our customers to wait for their prescriptions, as it will generally only take a few minutes.

Your Safety:
We have written and implemented policies for security and take all reasonable steps to ensure the safety of our employees and customers.

Medicine Delivery: 
If you are unable to collect your medicine from the pharmacy we will deliver it to you at no extra charge. Delivery times are 4.30pm to 7pm Monday to Friday (this excludes weekends 
 and public holidays) Due to safety reasons we will not leave medicines at home if no one is home.

Charges: 
We charge you the correct copayment level (prescription tax) and these charges are set down by the government. Please ensure we have your correct card details. 
You have a right to ask about the cost of your medicine, if you do not understand how we calculated the final cost.
Medicine charges may change, sometimes each month, depending upon the subsidy price negotiated between PHARMAC and the drug company.  

Drug Information:
We have a large number of reference books and access to the Internet and Drug Information Services to answer any query you have.

We dispense your prescription according to the professional requirements required by the Ministry of Health, Pharmaceutical Society of New Zealand, The Pharmacy Council of New Zealand, the subsidy requirements of the Pharmaceutical Schedule and our contract with the District Health Board.

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