Business Details
| New Zealand RELAY | |
| Postal Address: | PO Box 106900 Auckland 1143 |
| Phone: | TTY 0800 4 713 713 |
| Freephone: | Voice 0800 4 715 715 |
| Fax: | 0800 4 329 697 |
| Email: | |
| Website: | |
New Zealand Relay (NZRelay) is New Zealand's telecommunication service which allows people who are Deaf, hearing impaired, deafblind, or speech impaired to make phone calls from a standard phone user.
A standard phone user can use NZ Relay to make phone calls to Deaf, hearing impaired, deafblind, or speech impaired people by calling the NZ Relay Help Desk on 0800 4 715 715.
How does NZ Relay Work?
You can connect to a Relay Assistant (RA) to complete calls to or from a hearing person. the RA acts as a bridge relaying the entire conversation between you and your caller.
NZ Relay offers six types of relay calling:
TTY to Voice
Voice to TTY
Voice Carry - Over (VCO)
Hearing Carry - Over (HCO)
Speech to Speech (STS)
Internet Relay (NZIR)
(See Web link for more indepth explaination of these services)
ALWAYS Available
NZ Relay services are available 24 hours a day, seven days a week. 365 days a year.
Speech to Speech (STS) is restricted days and hours service. STS services are avaiable: Monday - Friday 7.30am - 9pm Saturday 9am to 5pm.
© 2008 At Home Care.
